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| Soft Architech™ (Managed by Double-Q
Creative Sdn Bhd) reserves the right to change this Policy any time, please,
check this page frequently or when in doubt. |
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| Policies, Guidelines, and Disclaimer are intended
for all domains residing on Soft Architech™ servers, including hosting
clients, resellers, and their clients. By using our web hosting services,
you agree to comply with our policies. |
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| (1) Payment Policies |
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Full payment is required before any hosting
service is rendered, which includes renewals. Soft Architech™ reserves
the right to change prices at any time, unless other terms have been
agreed upon. Any returned checks for any reason will be subject to
a US$25.00
returned check fee plus collection fees if applicable.
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All payment-due notices will be sent by electronic
mail. No bills or invoices will be sent by postal mail or fax. To avoid
any cancellation of your hosting services, please make full payment before
the expiry date. All past due accounts will be placed with collections
and any additional fees will be the responsibility of the client and may
be reported to the appropriate credit reporting agencies if left uncollected.
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| (2) Cancellation Policy: |
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The cancellation of service must be made in
writing with at least three weeks notice. There are no refunds. All
sales are final. If the account has a balance due at the time of cancellation,
this balance must be paid in full before the account can be cancelled.
Cancellation does not absolve the account holder of any outstanding
financial
obligations. Billing for the account will continue until the balance
is paid in full. If the account holder transfers a domain without properly
notifying Soft Architech™ they will continue to be charged/billed
until the cancellation guidelines have been followed.
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| (3) Spam Policy |
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We prohibit Spam, or any unsolicited commercial
email, from being sent either over the Soft Architech™ network, by
customers or any other users of the Soft Architech™ network including
customers' customers; and/or over any network. Accounts canceled due to
spam will be billed a "clean up" fee.
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| (4) Content and Use of Services |
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Soft Architech™ services may be used
for lawful purposes only. Transmission, distribution or storage of
any material in violation of any applicable laws or regulations is prohibited.
Linking to illegal material is also prohibited.
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Soft Architech™ will not host the following
sites:
- Sites containing pornographic, adult materials, sexual explicit
images or links to adult sites
- Sites containing materials that violates the copyright act such
as MP3, pirated software, warez, etc.
- Sites containing racism, illegal activities, defamatory remarks
- Sites containing products on hacking, intrusion or violation of
security systems
- Spamming or the act of sending bulk unsolicited e-mails to irrelevant
groups of people
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In addition, we do not allow any of the following
without prior written permission from Soft Architech™:
- Running programs in the background on our servers without prior
written authorization
- Internet Relay Chat - IRC bots - We do not allow IRC or
IRC bots to be operated on our servers.
- Subhosting -hosting more than one web site with a single
Soft Architech™ user account is generally not allowed on Soft
Architech™ servers.
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Any violation of these policies may result
in immediate account termination or suspension without prior notification
and without any refunds. Any client who violates our policies will
be held responsible for any and all damages to Soft Architech™.
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| (5) Traffic/Bandwidth/Data Transfer |
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Soft Architech™ allows for generous traffic,
and most sites never exceed 4 G per month, unless they offer shareware,
sound, video, image and multimedia archives, are mirror sites or any site
whose primary purpose is file distribution. Soft Architech™ customers
are discouraged from storing any files that cause excessive traffic on
Soft Archtech™ servers. You will be charged for all transfer
that you use beyond our generous data transfer limits without prior
notification.
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| (6) Backups |
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Full backups are made weekly. No guarantees
are made of any kind, as to the integrity of these backups. It is the clients'
responsibility to maintain local copies of their web content any information.
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| (7) Account Ownership |
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Soft Architech™ is only responsible to
the present owner of the Web hosting space. We verify ownership by credit
card number (if paid for by credit card), name, address, email address,
username, & password. We are not responsible for any information
on your account information to another party who causes damage to your
account
and/or Web site.
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| (8) Resellers |
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Resellers and their clients are bound by the
same policies, guidelines and disclaimers. By reselling and purchasing
Soft Architech™ services, you hereby agree that Soft Architech™ shall
not be held liable for any promises or failure of same that Reseller's
extend to their clients, including but not limited to, quality of service,
financial obligations, financial losses or any other claim not provided
to reseller in writing by Soft Architech™. It is the legal duty and
obligation of the Reseller to provide these policies and guidelines to
its clients. If you abuse our services, we reserve the right to cancel
your account, which will also cancel your customers’ accounts
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| (9) Privacy |
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Soft Architech™ is not responsible for
the privacy practices to whom which we must provide information.
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| (10) Liability |
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Soft Architech™ shall not be responsible
for any claimed damages, including incidental and consequential damages,
which may arise from Soft Architech™ servers going off-line or being
unavailable for any reason whatsoever. Further, Soft Architech™ shall
not be responsible for any claimed damages, including incidental or consequential
damages, resulting from the corruption or deletion of any web site from
one of Soft Architech™ servers. All damages shall be limited
to the immediate termination of service.
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